1. About These Terms
These Terms of Service govern your access to and use of the website located at consultingmosaic.com and describe the terms under which Mosaic Consulting LLC ("Mosaic Consulting," "we," "us," or "our") operates this website and provides information about its services.
By accessing or using this website, you confirm that you have read and understood these terms and agree to be bound by them. If you do not agree, you should discontinue use of the website.
These terms apply to the website only. The delivery of professional advisory services is governed exclusively by a separate written client engagement agreement between Mosaic Consulting and the client organization. Where a client agreement exists, it takes precedence over these Terms of Service in all matters related to the engagement.
2. About Mosaic Consulting
Mosaic Consulting LLC provides strategic advisory services to executive leadership teams, with a focus on organizations operating in or connected to the French market. Our practice covers organizational strategy, operating model design, leadership and capability development, growth strategy, digital value extraction, performance improvement, and institutional resilience.
We operate as a fully remote firm. Content published on this website reflects our professional views and does not constitute advice for any specific situation, organization, or individual. No reader-firm relationship is created by your use of this website or its content.
3. Use of This Website
Permitted use
You may access and use this website for personal, non-commercial purposes. This includes reading published content, learning about our services and approach, and contacting us through the provided channels. All use must comply with these terms and applicable law.
Prohibited conduct
You may not use this website to:
- Scrape, crawl, or systematically extract data using automated tools, scripts, bots, or similar technologies.
- Reproduce, republish, or redistribute website content in a way that misrepresents its origin or implies endorsement by Mosaic Consulting.
- Use website content for commercial purposes, including training machine learning models or generating derivative commercial content, without prior written permission.
- Attempt to gain unauthorized access to our systems, server infrastructure, or any associated networks.
- Engage in any conduct that disrupts, damages, or impairs the functionality of the website for other users.
- Submit false, misleading, or fraudulent information through any website form or communication channel.
- Violate any applicable local, national, or international law or regulation in connection with your use of this website.
4. Intellectual Property
All content on this website, including articles, perspectives, structural design, visual elements, descriptive text, the Mosaic Consulting name and any associated marks, is owned by or licensed to Mosaic Consulting LLC and is protected by applicable copyright, trademark, and other intellectual property law.
We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to access and view the content on this website for personal, non-commercial use. This license does not include the right to download, copy in bulk, modify, translate, create derivative works from, publicly display beyond normal browsing, or otherwise exploit website content without our prior written permission.
Excerpts may be quoted for commentary, criticism, or educational purposes in accordance with applicable fair use or fair dealing principles, provided that proper attribution to Mosaic Consulting is given and the content is not misrepresented or taken out of context in a way that is materially misleading.
5. Content and No-Advice Disclaimer
The content we publish, including articles, perspectives, and service descriptions, is intended to provide general information about our areas of practice and how we think about strategic and organizational issues. It reflects our views at the time of writing.
Nothing on this website constitutes professional advisory, legal, financial, regulatory, or other expert advice tailored to any specific organization, individual, or set of circumstances. The content is illustrative and general. It should not be relied upon as the basis for any decision without obtaining qualified professional advice specific to your situation.
We reserve the right to revise, update, or remove content at any time without notice. We do not guarantee that content is current, complete, accurate, or free of errors.
6. Professional Services and Client Engagements
Information about our services provided on this website is for descriptive purposes only and does not constitute a binding offer. No contract for advisory services is formed by visiting this website, submitting a contact form, or any preliminary exchange of communications.
All advisory engagements are formalized through a written client agreement that specifies scope, deliverables, fees, timelines, confidentiality terms, governing law, and other material terms. The client agreement is the sole governing document for the engagement and supersedes any informal or preliminary communications, including those exchanged via this website.
We are selective in the engagements we accept. Submitting an inquiry does not oblige either party to enter into an engagement. We will respond to inquiries in good faith but are not bound to accept any particular request.
7. Confidentiality of Inquiries
We treat information submitted through contact forms, email inquiries, and preliminary conversations with the same degree of professional discretion as information received in formal engagements. We do not share, discuss, or reference inquiry content outside our firm.
However, this practice does not create a formal confidentiality obligation prior to the execution of a written agreement. If you intend to share information that you consider proprietary or competitively sensitive before a formal agreement is in place, we recommend informing us explicitly so that we can discuss appropriate terms.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Mosaic Consulting LLC shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from: your use of or inability to use this website; any reliance placed on content published on this website; any interruption, suspension, or termination of website access; or any unauthorized access to your data or communications.
This limitation applies whether the claim arises in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
Some jurisdictions do not permit the exclusion or limitation of incidental or consequential damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these terms limits liability that cannot be excluded by law, including liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
9. Warranties
This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free access.
We do not warrant that the website will be free from viruses, malware, or other harmful code, though we take reasonable steps to prevent such occurrences. We recommend that all users maintain appropriate security measures on their own devices.
10. Third-Party Links and Content
Our website may include links to external websites or third-party content for informational purposes. We do not control external sites and are not responsible for their content, accuracy, privacy practices, or availability. The inclusion of a link does not imply endorsement.
When you leave our website by following an external link, you are subject to the terms and privacy policies of that third-party site. We encourage you to review those policies before providing any personal information.
11. Privacy
Your use of this website is subject to our Privacy Policy, which is incorporated into these Terms of Service by reference. The Privacy Policy explains what personal information we collect, how we use it, and what rights you have. Please review it before submitting any personal information through this website.
12. Indemnification
You agree to indemnify and hold harmless Mosaic Consulting LLC, its principals, and any associated service providers from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the website in violation of these terms, your violation of any applicable law or third-party right, or any content you submit to us that proves to be false, misleading, or harmful.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States, without reference to conflict of law principles that would require application of a different jurisdiction's laws.
Nothing in these terms limits any mandatory rights you may have under the consumer protection or data protection laws applicable in your country of residence. If any provision of these terms conflicts with mandatory local law applicable to you, that provision shall be read down or severed to the minimum extent necessary to make it consistent with applicable law.
14. Dispute Resolution
We prefer to resolve any dispute arising from these terms through direct, good-faith communication. If you have a concern, please contact us first at contact@consultingmosaic.com and give us a reasonable opportunity to respond, which we will do within 15 business days.
If a dispute cannot be resolved informally within 30 days of first notice, either party may pursue resolution through binding arbitration or, where arbitration is not available or appropriate under applicable law, through a court of competent jurisdiction.
Disputes related to a client engagement are governed exclusively by the dispute resolution provisions of the applicable client agreement. These Terms of Service do not modify, supplement, or supersede those provisions.
15. Severability
If any provision of these Terms of Service is found to be invalid, unenforceable, or in conflict with applicable law by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remainder of these terms shall continue in full force and effect.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Mosaic Consulting LLC with respect to your use of this website. They supersede all prior or contemporaneous communications about that subject. They do not govern the delivery of professional services, which is addressed exclusively by client engagement agreements.
17. Changes to These Terms
We may revise these Terms of Service periodically. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the website after any revision constitutes acceptance of the updated terms. We encourage you to review these terms periodically. For significant changes, we may place a notice on our website.
18. Contact
Questions about these terms may be submitted to contact@consultingmosaic.com. We will respond within 10 business days.